Security and Trust
at Ephemeris

Thousands of the world’s most innovative Management Companies, Vessels & Crew trust Ephemeris to keep their data safe.

Security and Privacy

How Ephemeris protects your data

Ephemeris covers these essential needs so Vessels and Teams can succeed with peace of mind.


Data protection is key to support teams’ success, so we incorporate security into our product.


We invest in our infrastructure to support deployments of 100 or 100,000 and beyond.


We are committed to protecting your privacy through our product, infrastructure, and data governance.


We adhere to global, regional, and industry regulations to help you meet compliance standards.


Protecting your Information

Ephemeris takes a security-by-design approach to protecting your data. We build our platform using best practices for highly available, scalable, and secure cloud applications.

Infrastructure Security

Our infrastructure is secured through strict access controls, encryption, and proactive monitoring for enhanced protection against potential threats.

Operational Security

Our operational security protocols enforce access controls, encryption, audits, patch management, incident response, and training for robust operational security measures.

Product Security

Our product uses Authentication and Authorization mechanisms to verify customers along with encryption standards and secure communications protocols.


Monitor your System

We provide complete transparency on system status and performance, ensuring users receive real-time updates. Our comprehensive logging captures system events, enabling proactive responses to potential issues and reinforcing our commitment to reliability.

Uptime and availability

We prioritise uninterrupted service in our software development, emphasising high uptime and availability. This commitment builds trust in the reliability of our products and services.

Business continuity

Seamless and robust business continuity ensured through our product's resilient systems, ensuring uninterrupted operations during unforeseen disruptions.


Certifications and attestations

We are committed to user privacy and data protection, [LINK TO PRIVACY POLICY], and comply with data protection regulations.


We offer 24/7 real-time Product Support

Ephemeris has the highest rated client support in software. We’re here 24 hours a day, every day of the week.

Online Support
Live Chat
Frequent Webinars