Security and Privacy
How Ephemeris protects your data
Ephemeris covers these essential needs so Vessels and Teams can succeed with peace of mind.
Security
Data protection is key to support teams’ success, so we incorporate security into our product.
Reliability
We invest in our infrastructure to support deployments of 100 or 100,000 and beyond.
Privacy
We are committed to protecting your privacy through our product, infrastructure, and data governance.
Compliance
We adhere to global, regional, and industry regulations to help you meet compliance standards.
Security
Protecting your Information
Ephemeris takes a security-by-design approach to protecting your data. We build our platform using best practices for highly available, scalable, and secure cloud applications.
Infrastructure Security
Our infrastructure is secured through strict access controls, encryption, and proactive monitoring for enhanced protection against potential threats.
Operational Security
Our operational security protocols enforce access controls, encryption, audits, patch management, incident response, and training for robust operational security measures.
Product Security
Our product uses Authentication and Authorization mechanisms to verify customers along with encryption standards and secure communications protocols.
Reliability
Monitor your System
We provide complete transparency on system status and performance, ensuring users receive real-time updates. Our comprehensive logging captures system events, enabling proactive responses to potential issues and reinforcing our commitment to reliability.
Uptime and availability
We prioritise uninterrupted service in our software development, emphasising high uptime and availability. This commitment builds trust in the reliability of our products and services.
Business continuity
Seamless and robust business continuity ensured through our product's resilient systems, ensuring uninterrupted operations during unforeseen disruptions.
Compliance
Certifications and attestations
We are committed to user privacy and data protection, [LINK TO PRIVACY POLICY], and comply with data protection regulations.
#1 SUPPORT IN SOFTWARE
We offer 24/7 real-time Product Support
Ephemeris has the highest rated client support in software. We’re here 24 hours a day, every day of the week.
